Hotel Association of Canada

	I would like the Hotel Association’s help in booking a room for my trip.

	The Hotel Association of Canada does not handle hotel reservations, referrals, pricing or availability. However, in an effort to make your search for lodging easier, please visit our Links page and look in the Canadian Travel Information section.

	I would like to know what types of jobs are available in the hospitality industry. Do you know of any career opportunities or could you pass my résumé on to the appropriate individual?

	Travel and tourism is one of the fastest growing businesses today and as a result, job opportunities in this field are expanding. The Hotel Association of Canada has many partners who can provide job seekers and employers with excellent tools and resources. In most cases, job seekers can register free of charge and post a résumé, research companies and/or search for job opportunities. To access these resources, visit the Career Services page on this site. For an introduction to careers in tourism and hospitality, as well as a tourism school finder, videos, quizzes, and self-assessment tools to help you apply your skills to tourism, visit Discover Tourism.

	How many hotels are there in Canada?

	According to the findings of the annual HAC Hotel Economic Impact Report, throughout all of Canada there are approximately 8,508 hotels, motels, inns and resorts. This translates into about 461,537 guest rooms. Check Question #4 for more information.

	I am seeking more detailed information on the Canadian lodging industry for a project/report. Can you provide me with statistics and relevant information on your association and the Canadian hospitality industry?

	The hotel industry is a large and complicated entity encompassing many areas. We will do our best to assist you, but you must provide us with very specific questions. Also, the Hotel Association of Canada is a member-driven organization, and as such, our members are our first priority. If you are a student or non-member business/organization, we will do our best to respond to your request but you must provide us with sufficient time (at least 5 – 10 business days) and understand that we will not always be able to provide you with all the information you are requesting. We encourage you to review the FAQs and the News & Resource section of this site for basic information/statistics on the Canadian lodging sector. The HAC Hotel Industry Fact Sheet follows the stats generated by hospitality in Canada over a number of years. The HAC’s Hotel Economic Impact Report provides the most recently collected stats. Continue to check this site for updated information as it becomes available. The Canadian Tourism Human Resource Council (CTHRC) conducts extensive research into the tourism and hospitality sector in Canada. Free downloadable reports are available covering a wide range of subjects including workforce demographics, labour supply and demand, tourism sector compensation and more.

	I am looking for a listing of all the hotels in Canada (or a specific province), as well as information such as the number of rooms in each, franchiser information, etc.

	HAC Members are provided with access to the hotel listings of our Corporate Members as well as our Canadian Hotel Database. The Hotel Association of Canada does not release its database to non-members. If membership is of interest please visit our membership page or you can contact us by email for additional information.

	I am looking for information on Room Taxes.

	The HAC has put together this document outlining current Room Taxes for the Canadian lodging industry. For further information, contact us, and we will do our best to assist you.

	Where can I find further background on the variety of RE:Sound & SOCAN tariffs?

	Tariffs That Are Most Likely To Apply To HAC Members Tariff Summary Chart Fact Sheet Timeline Of The Tariff Certification Process

	What is the difference between SOCAN and RE:Sound?

	We’ve developed this comparison sheet to help you understand the differences between SOCAN and Re:Sound. It also outlines how the two copyright collectives are similar in some instances, and how the different licenses work and are administered.

	I would like the latest industry statistics. Where can I obtain them?

	The Hotel Association of Canada provides its members with industry statistics from sources such as HVS International, PKF Consulting and Statistics Canada. These reports, current and archived, can be found on the Members Area of this site. For non-members, we are pleased to provide you with this overview of the most current statistics available. The most recent tourism and hospitality labour market information is available from the Canadian Tourism Human Resource Council (CTHRC). Free downloadable reports cover a wide range of subjects including workforce demographics, labour supply and demand, tourism sector compensation and more.

	I'm looking for information on the Privacy Act and a sample Registration Form for Hotels.

	Click here to download information on the Privacy Act and to view a Sample Registration Form designed for hotels.

	I would like to file a complaint with the Hotel Association of Canada about a property I stayed at.

	The Hotel Association of Canada is not a regulatory body and therefore does not handle complaints against lodging properties. Membership with our association is not mandatory and therefore we do not impose operational guidelines on our members. We function solely as a lobbying body and as a source of information for the Canadian lodging industry.

	Where can I obtain the latest information on the Foreign Convention and Tour and Incentive Program?

	www.cra-arc.gc.ca/E/pub/gi/gi-031/README.html

	What is the provincial requirement to post a room rate notice on the back of guest room doors?

	Only New Brunswick and Quebec have a requirement to post room rates.

	When is there an exemption on HST in hotel room rentals?

	Generally, a person has to charge the GST/HST when they rent out a suite or room in a hotel, motel, inn, or boarding house or provide similar accommodation. However, a person does not have to charge the GST/HST if either of the two situations described below apply. Situation 1 The rental of a residential unit (for example, a hotel room, suite, or apartment) is exempt if it is rented for $20 or less per day of occupancy, regardless of the rental period. (Low-cost hotels and rooming and boarding houses are examples of premises that may offer this type of accommodation.) Situation 2 The rental of a residential unit is exempt if the unit: Qualifies as a residential complex, or is a residential unit (for example, a hotel room, suite, or apartment) in a residential complex; and Is rented as a place of residence or lodging by the same individual for a continuous period of one month or more. Is an establishment a residential complex? Whether a hotel, motel, inn, or similar premises is a residential complex is determined as follows: If more than 10% of all of the residential units (hotel rooms, suites, apartments) in the establishment are rented for continuous possession or use for 60 days or more, the establishment is considered to be a residential complex. If 10% or less of all of the residential units in the establishment are rented for continuous use or possession for periods of 60 days or more, the establishment is not considered to be a residential complex. Part of a building may qualify as a residential complex while another part may not. If specific rooms in part of a building (Part A) are used consistently for rental periods of 60 days or more, Part A is considered to be a residential complex. This means that rentals of rooms in Part A are exempt from GST/HST when rented to individuals for continuous periods of one month or more, regardless of the rental period for rooms in the other part (Part B) of the building. Unless Part B also qualifies as a residential complex, rentals of rooms in Part B are generally GST/HST taxable. However, if any room in Part B were rented at a rate of $20 or less per day, it would be exempt. Calculation methods to determine the status of an establishment as a residential complex can be found in guide RC4036, GST/HST Information for the Travel and Convention Industry. This guide is available on the CRA website at www.cra-arc.gc.ca/E/pub/gp/rc4036/README.html.

	I am looking for information on postsecondary tourism and hospitality programs and other industry training available.

	For information on tourism and hospitality programs in Canada, Discover Tourism provides an easy to use School Finder tool that is searchable by program, school, province, and city. Nationally recognized, industry validated training and professional certification programs for dozens of tourism and hospitality occupations are available through the emerit tourism training brand.

	Where can I find resources to help foreign trained workers and newcomers to Canada prepare for and adjust to working in tourism and hospitality in Canada?

	The Discover Tourism website includes information to inform international workers about how to prepare for a career in tourism and hospitality and what to expect as they enter the Canadian workforce, including finding a place to live, language and legal requirements, and connecting with their new communities. For employers, the Employers of Choice website contains resources to assist with navigating the various programs and agencies used to recruit foreign trained workers, as well as profiles of hospitality employers who’ve successfully retained international staff members.

	As the owner of a small lodging operation, I am having trouble finding and keeping qualified staff. Are there resources available to help me easily manage my workforce?

	The Employers of Choice website includes tools and resources to help business owners and operators manage all areas of Human Resources. Especially useful for small and medium sized enterprises without dedicated HR staff, resources available focus on business planning, attraction and retention of staff, and developing, delivering and assessing in-house training programs.

	What is the mandate of the Copyright Board of Canada?

	The Copyright Board of Canada was established on February 1, 1989, as the successor of the Copyright Appeal Board. The Board is an economic regulatory body empowered to establish, either mandatorily or at the request of an interested party, the royalties to be paid for the use of copyrighted works, when the administration of such copyright is entrusted to a collective administration society. Moreover, the Board has the right to supervise agreements between users and licensing bodies, issue licences when the copyright owner cannot be located and may determine the compensation to be paid by a copyright owner to a user when there is a risk that the coming into force of a new copyright might adversely affect the latter. The Copyright Act (the “Act”) requires that the Board certify tariffs in the following fields: the public performance or communication of musical works and of sound recordings of musical works, the retransmission of distant television and radio signals, the reproduction of television and radio programs by educational institutions and private copying. In other fields where rights are administered collectively, the Board can be asked by a collective society to set a tariff; if not, the Board can act as an arbitrator if the collective society and a user cannot agree on the terms and conditions of a licence. « more »

	Are their special rules regarding renting hotel rooms to minors?

	As Hoteliers, you’re in the business of renting rooms. At the basic level, renting a room involves creating a valid and enforceable contract with your clientele. And it makes good business sense to operate on the principle of establishing a valid and enforceable contract for each and every transaction. Difficulties arise, however, when Hoteliers are asked to rent rooms to minors. For example, when is a contract between a hotel and a minor valid and enforceable? If a contract is unenforceable against a minor, why can’t a Hotelier implement a policy prohibiting the rental of hotel rooms to minors? Are there ways to minimize the risks of a complaint of discrimination being filed against the hotel for declining to rent a room to a minor? This Bulletin addresses these difficulties and provides practical strategies for addressing the liabilities associated with renting hotel rooms to minors.