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The HAC Responds to Parks Canada Freezing Lockage Fees on Canals May 15, 2013 – Ottawa – The Hotel Association of Canada congratulates the Honourable Peter Kent, Minister of the Environment, on his announcement yesterday to freeze the recreational lockage fees along Canada’s historic canals. « more » How Far Have We Come? Economic issues are consistently making headlines around the world, and some may say environmental concerns seem to have taken a back seat in recent years; at least in terms of media and government attention. However, six years of environmental data from the Hotel Association of Canada’s (HAC) Annual Travel Intentions Surveys show that travellers regularly expect properties to be environmentally sensitive, despite where the issue falls in national importance. « more » Qu’avons-nous réalisé? Les questions économiques font constamment les gros titres à travers le monde, et certains peuvent dire que les préoccupations environnementales semblent avoir pris un siège arrière ces dernières années; au moins en termes d’attention des médias et du gouvernement. Cependant, six années de données environnementales de l’ enquête annuelle sur les intentions de voyage de l'association des hôtels du Canada (AHC) montrent que les voyageurs s'attendent régulièrement que les propriétés soient sensible à l’environnement, peu importe où la question relève en importance nationale. « suite » Current & timely research information on the state of the Canadian and Global tourism industry courtesy of the Canadian Tourism Commission International tourist arrivals grew by 4% in 2012 to reach 1.035 billion, according to the January UNWTO World Tourism Barometer. Emerging economies (+4.1%) regained the lead over advanced economies (+3.6%), with Asia and the Pacific showing the strongest results. Growth is expected to continue in 2013 only slightly below the 2012 level (+3% to +4%) and in line with UNWTO long term forecast to 2030 and which is expected to average +3.8% per year between 2010 and 2020. « more » On April 29, 2013 the Government of Canada announced changes to the Temporary Foreign Worker Program. The HAC has responded. May 10, 2013 – Ottawa – Dear Minister Kenney and Minister Finley, This is further to the changes announced April 29, 2013 to the Temporary Foreign Worker Program. The Temporary Foreign Worker Program has become a life saver for the hotel industry which has allowed hotels to stabilize their business and retain domestic employees. Furthermore we encourage the Government of Canada to address any abuses in the Program while allowing it to remain as flexible as possible to allow employers to meet their labour needs. « more » The PWGSC is seeking assistance from the HAC Public Works and Government Services Canada is seeking assistance from the HAC in determining which would be the most common services that are offered with Business Class rooms. These services should be at no extra cost and would be additional to the services offered for the Standard Guest Rooms. The intent is to list these services in the Directory for establishments that provide Business Class Rooms so that employees can make better informed decisions in deciding if a Business Class room is needed and more cost effective based on what services are offered versus a Standard room. Read the HAC’s response. One Size Doesn’t Fit All: The Future Growth & Competitiveness of Canadian Air Travel Airports play a vital role in Canada’s transportation network. They enable ease of access for all sectors and industries in our country. Large international airports in Canadian cities link Canada to international destinations and markets, while regional airports feed these large airports. In Canada’s North, airports are the most important infrastructure used to connect the enormous and sparsely populated territory. « more » The HAC responds to the Temporary Foreign Workers Program issue April 16, 2013 – Dear Minister Kenney and Minister Finley, The Hotel Association of Canada is the national organization representing all of the lodging industry across Canada. As you know the Temporary Foreign Worker Program plays a critical role in all our operations across Canada in both urban and rural areas. « more » 2013 Federal Budget Analysis from the Hotel Association of Canada The new federal budget was tabled in Parliament today. It can be characterized as “Staying the Course” towards a balanced budget in 2015 by eliminating the $26 billion deficit to coincide with the next federal election on October 19, 2015. « more » The HAC Partners with emerit Training Solutions to Offer Online Sensitivity Training Nationwide An aging population is leading to an increase in seniors travelling and looking to stay at properties that are able to meet or exceed their needs and expectations. According to the 2012-13 ITB Travel Trend report 10% of all world travelers are looking for “barrier free” or “accessible” travel options. The report also found that 48% of this group would be apt to travel more if their accessibility concerns were addressed, and 60% of that group would even pay more for that service and accessibility. This burgeoning market presents hoteliers with a great opportunity to align their operations with this growing demographic. « more » The Green Standard February 26, 2013 – The rising number of green hotel certifications can confuse the process of evaluating properties for their sustainability practices. In taking on that task for Carlson Rezidor Americas two years ago, Brenda Schultz, director of responsible business, vetted various programs for the company's North American hotels, which include the Radisson and Park Plaza brands. « more » Business and leisure travel is picking up - The latest results from the 2013 Travel Intentions Survey February 19, 2013 – Ottawa – The latest results from the 2013 HAC Canadian Travel Intentions Survey show that business and leisure travel is projected to be up two per cent in 2013. Eighty-two percent of business travellers said they would be doing more or the same amount of business travel in Canada in 2013 as they did in 2012 with the highest percentage coming from Ontario. Eighty-four percent of leisure travellers said they will be travelling more or the same for vacation this year. « more » Les voyage d'affaires et de loisirs sont en hausse (s’améliorent) – Les derniers résultats de l'enquête 2013 sur les intentions de voyage Le 19 Février 2013 – Ottawa – Les derniers résultats de l'enquête canadienne de l’AHC sur les intentions de voyage 2013 montrent que les voyages d'affaires et de loisirs sont en hausse de deux pour cent en 2013. Quatre-vingt deux pour cent des voyageurs d'affaires ont indiqué qu'ils feraient plus ou la même quantité de voyages d'affaires au Canada en 2013, comme ils ont fait en 2012 avec le pourcentage le plus élevé en provenance de l’Ontario. Quatre-vingt quatre pour cent des voyageurs de loisirs ont dit qu'ils voyageront davantage ou de même pour des vacances cette année. « suite » From Statistics Canada - Travel between Canada and other countries, December 2012 Travel from Canada to the United States rose 1.8% in December to 4.7 million trips. This included nearly 2.0 million overnight trips in December, the highest figure since record-keeping began in 1972. Overnight travel by car (+3.7%) and by plane (+1.8%) to the United States increased. Canadian residents also made 2.7 million same-day car trips to the United States, a 0.6% increase from November. Travel to overseas countries from Canada remained unchanged from November at 808,000 trips. In the opposite direction, travel to Canada from the United States rose 1.7% to 1.7 million trips. Overnight travel from the United States rose 1.7% to 985,000 trips, mainly because of a 5.3% increase in overnight plane trips. Automobile travel from the United States declined in December as US residents took 0.2% fewer overnight car trips and 3.3% fewer same-day car trips. Travel from overseas countries to Canada increased 0.8% from November to 393,000 trips. In December, 9 of the top 12 overseas markets recorded increases in travel to Canada. The largest percentage increases were in travel from India (+12.5%) and China (+9.4%). More Cross-Border Shopping for Less Expensive Airline Tickets - Latest Results From 2013 Canadian Travel Intentions Survey February 13, 2013 – Ottawa – Half of Canadian travellers have gone or plan to go to the U.S. to buy cheaper airline tickets, says data released today from the Hotel Association of Canada’s (HAC) 2013 Canadian Travel Intentions Survey. « more » Plus d’achats transfrontaliers pour les billets d'avion moins chers Le 13 Février 2013 – Ottawa – La moitié des voyageurs canadiens sont allés ou prévoient d'aller aux États-Unis pour acheter des billets d'avion à meilleur marché, affirme les données de l’enquête canadienne sur les intentions de voyage 2013 publiées aujourd'hui par l'association des hôtels du Canada (AHC). « suite » The Hotel Association of Canada celebrates 100 years of shaping the Canadian lodging industry February 7, 2013 – Ottawa – The Hotel Association of Canada (HAC) is celebrating its Centennial Anniversary in 2013. In honour of the occasion, hoteliers from across Canada were invited to a special centennial dinner celebration marking the long history of Canadian Lodging Industry and the HAC’s role in it followed by its national conference on February 4 & 5 at the Toronto Hilton Hotel. « more » From the Desk of the President January 28, 2013 – Ottawa – Some months ago when we started planning the HAC's 100th Anniversary, we decided that the best way to celebrate the anniversary was to tell the history of our industry and the HAC's role in it. « more » The HAC Announces 2012 Hall of Fame Awards of Excellence Recipients January 24, 2013 – Ottawa – The Hotel Association of Canada (HAC) has announced the 2012 Hall of Fame Awards of Excellence winners. « more » Call for Entries 2012 HAC Hall of Fame Awards of Excellence August 8, 2012 – Ottawa – The Hotel Association of Canada (HAC) is now accepting entries for the 2012 Hall of Fame Awards of Excellence. In its ninth year the Hall of Fame Awards program continues the Association’s tradition of acknowledging the strong standards and values of those involved in and with the lodging industry. « more » G20 Recognizes the Economic Benefit of the Travel & Tourism June 28, 2012 – Ottawa – Hotel Association of Canada (HAC) applauds G20 leaders for recognizing the vital role tourism plays in economies throughout the world. « more » Why Is No One Travelling to Canada? June 25, 2012 – I set out to write an article saying that all of the money the United States was pouring into marketing itself as a destination was going to have a residual effect for Canada that could be beneficial. Tony Pollard set me straight. « more » Deloitte’s Navigate: Summer 2012 – New directions in tourism, hospitality and leisure Gain insight into the industry trends with Deloitte’s summer edition of Navigate. As a follow-up to last year’s winter edition, Navigate: Summer 2012 delves into new topics including culinary tourism, food and beverage trends and the success of Newfoundland and Labrador’s tourism marketing campaign. « more » Harper Government announces improvements to the Foreign Convention and Tour Incentive Program May 4, 2012 – Summerside, PEI – The Honourable Gail Shea, Minister of National Revenue,today announced administrative improvements to the Foreign Convention and Tour Incentive Program (FCTIP) as part of the Harper Government’s commitment to Canada’s Federal Tourism Strategy. These changes will further secure Canada’s place as a destination of choice for group travel. « more » Plus d’achats transfrontaliers pour les billets d'avion moins chers Le 4 mai 2012 – Summerside, (Î.-P.-É.) – L’honorable Gail Shea, ministre du Revenu national, a annoncé aujourd’hui des améliorations d’ordre administratif au Programme d’incitation pour congrès étrangers et voyages organisés (PICEVO), dans le cadre de l’engagement du gouvernement Harper à l’égard de la Stratégie fédérale en matière de tourisme du Canada. « suite » Hoteliers Applaud New Foreign Worker Rules April 26, 2012 – The Hotel Association of Canada (HAC) congratulates Human Resources Minister Diane Finley on her announcement to speed up the Temporary Foreign Worker Program which addresses Canada’s persistent labour shortages. « more » emerit Hospitality Training Takes Flight IATA Training and Development Institute Chooses emerit to Supply Hospitality Training Worldwide. « more » Why low-cost airlines don't want to come to Canada April 4, 2012 – How taxes and fees are pushing up prices, scaring off foreign airlines, and making Canada a miserable place to fly. « more » Economic update from the Canadian Chamber of Commerce April 4, 2012 – The Canadian lodging sector is closely tied to the economy; this job report will definitely have a very positive impact for both business and leisure travel. « more » Federal Budget 2012 – “Plan to Reshape Canada” March 30, 2012 – Ottawa – Jim Flaherty’s Budget is a return to fiscal conservatism and a free market economy. In the first Conservative majority Parliament, the government expects Canadians to take more responsibility for retirement; expects environmentalists to get out of the way of the resource sector and is greatly shrinking the manner in which government does business. « more » Lodging Industry Calls on Government to Address Labour Shortages March 28, 2012 – Ottawa – The Hotel Association of Canada (HAC) and the Alberta Hotel & Lodging Association (AHLA) met with the Alberta Conservative Caucus and the All Party Federal Tourism Caucus today in two separate sessions. In total, more than 60 Ministers, MPs and Senators heard from the lodging industry on current labour shortages. « more » Hank Stackhouse Assumes Role as New Chair for Hotel Association of Canada March 12, 2012 – Ottawa – The Hotel Association of Canada (HAC) is pleased to announce the election of Hank Stackhouse as the new Chair of the HAC Board of Directors. Mr. Stackhouse’s new role is effective as of the Association’s Annual General Meeting held in Toronto on Monday March 5, 2012. « more » Business Travel is Picking Up - Leisure Travel is Static March 6, 2012 – Ottawa – Latest results from the 2012 HAC Canadian Travel Intentions Survey show that business travel is projected to be up four percent in 2012, while leisure travel is expected to be static. Eighty percent of business travellers said they would be doing more or the same amount of business travel in Canada in 2012 as they did in 2011 with the highest percentage coming from Ontario and Quebec. Eighty-two per cent of leisure travellers said they will be travelling more or the same for vacation this year. « more » Le voyage d'affaires reprend - le voyage de loisirs est statique Le 6 mars 2012 – Ottawa – Les derniers résultats de l'enquête canadienne de l’AHC sur les intentions de voyage 2012 montrent que le voyage d'affaires est en hausse de quatre pour cent en 2012, alors qu'on s'attend à ce que le voyage de loisirs soit statique. Quatre-vingt pour cent des voyageurs d'affaires ont dit qu'ils feraient plus ou la même quantité de voyages d'affaires au Canada en 2012 comme ils ont fait en 2011 avec le pourcentage le plus élevé en provenance de l’Ontario et du Québec. Quatre-vingt-deux pour cent de voyageurs de loisirs ont dit qu'ils voyageront davantage ou de même pour des vacances cette année. More Cross-Border Shopping for Less Expensive Airline Tickets February 29, 2012 – Ottawa – When Canadians start making their travel plans this year, the first place more than a third of them will be going to is the U.S. to buy cheaper airline tickets says data released today from the Hotel Association of Canada’s (HAC) 2012 Canadian Travel Intentions Survey. « more » Plus d’achats transfrontaliers pour les billets d'avion moins chers Le 29 février 2012 – Ottawa – Lorsque les Canadiens commencent à faire leurs plans de voyage cette année, le premier endroit où plus d’un tiers d’entre eux se rendront est les États-Unis pour acheter des billets d'avion à meilleur marché affirme les données de l’enquête canadienne sur les intentions de voyage 2012 publiées aujourd'hui par l'association des hôtels du Canada (AHC). « suite » The HAC Applauds BC Decision to Eliminate Aviation Fuel Tax February 23, 2012 – Ottawa – The Hotel Association of Canada today congratulates the British Columbia Government for its decision to eliminate the provincial jet fuel tax on international flights. « more » The HAC Commends PM’s Commitment to Expanding Tourism from China February 9, 2012 – Ottawa – The Hotel Association of Canada congratulates Prime Minister Stephen Harper on his success in China over the past several days specifically recognizing the positive steps made with regards to tourism in Canada. « more » HAC Presents: Hospitality for Chinese Guest Webinar
DATE: February, 8, 2012 TIME: 11:00am EST – The Canadian tourism industry continues to target the growing Chinese market following Canada officially receiving Approved Destination Status (ADS) from China in 2010. Our Chinese guests have high hopes and expectations of Canada. We must, therefore, adopt the correct form of tact and diplomacy, and show ourselves to be most welcoming in our hospitality. In terms of succeeding in our relationships with the Chinese tourists, cultural sensitivity with regard to their needs and expectations plays a key role. Aside from having brochures, websites, menus and leaflets translated into Chinese, we must also take into consideration the customs in China, in organizing holiday or leisure activities, as well as in accommodating preferences in meals and in-room décor and amenities.
Women Only Hotel Rooms January 15, 2012 – CBC News The National – Some hotels are now designating entire floors for female guests only, but not everyone thinks it’s a good idea. « more » HAC Announces 2011 Hall of Fame Awards of Excellence Recipients January 11, 2012 – Ottawa, ON – The Hotel Association of Canada (HAC) has announced the 2011 Hall of Fame Awards of Excellence winners. « more » L’AHC annonce les bénéficiaires de prix d'excellence “Hall of Fame” 2011 Le 11 janvier 2012 – Ottawa, ON – L'association des hôtels du Canada (AHC) a annoncé les gagnants pour les prix d’excellence “Hall of Fame” 2011. « suite » Top Hotel Trend for 2012 Online travel agencies (OTAs) continue to have the biggest impact on the hotel industry. This will continue unabated through 2012; but it is a two edged sword. « more » House Of Commons Finance Committee Embraces Recommendations From HAC In Its Pre-Budget Report December 16, 2011 – Ottawa, ON – The House of Commons Finance Committee has released its pre-budget report titled “Staying Focused on Canadian Jobs and Growth”. The report provides Canadians with a framework on how the federal government plans to achieve a sustained economic recovery in Canada, create quality, sustainable jobs, ensure relatively low rates of taxation and achieve a balanced budget. Le Comité Des Finances De La Chambre Des Communes Embrasse Des Recommandations De l’AHC Dans Son Rapport Prébudgétaire Le 16 décembre 2011 – Ottawa, ON – Le Comité des finances de la Chambre des communes a publié son rapport prébudgétaire intitulé «maintenir le cap sur l’emploi et la croissance au Canada». Le rapport fournit aux Canadiens un cadre sur la façon dont le gouvernement fédéral prévoit de réaliser une reprise économique soutenue au Canada, de créer de la qualité, des emplois durables, garantir un taux relativement faible de la fiscalité et d’atteindre un budget équilibré. « suite » CRTC Decision Enhances TV Service Competition In Commercial And Institutional Properties A December 14, 2011 policy decision by the Canadian Radio-television and Telecommunications Commission (CRTC) has significantly increased competition and choice amongst TV distributors for the operators and managers of commercial and institutional properties and their occupants. « more » A Pulse On The Tourism Industry – Courtesy Of Deloitte & TIAC Volatility and uncertainty will be accompanying our winter travel season. After decent arrivals and receipts in the first part of 2011, global economic instability will surely impact the pace of travel to and within Canada as we prepare for 2012. « more » Dr. David Suzuki & Chip Conley Keynote Speakers at HAC 2012 Conference December 1, 2011 – Ottawa, ON – HAC announced today that award-winning scientist, environmentalist and broadcaster Dr. David Suzuki and Chip Conley CEO of Joie de Vivre Hospitality and well known author will be keynote speakers at HAC's 2012 Annual Conference on March 6, 2012. « more » HAC President addresses TIANS Tourism Summit regarding on line travel agencies November 30, 2011 – Ottawa, ON – President Tony Pollard joined TIAC, the CTHRC and the CTC on a panel discussion “The National Connection” regarding on line travel agencies. « more » HAC Hall of Fame Awards Submission Deadline Extended to December 12, 2011 November 10, 2011 – Ottawa, ON – The November 28 submission deadline for the Hotel Association of Canada’s (HAC) 2011 Hall of Fame Awards of Excellence has been extended to December 12, 2011. « more » The HAC recognized by ISHAE 2011 Awards of Excellence November 8, 2011 – Boston, MA – The HAC has been awarded the International Society of Hotel Association Executives’ (ISHAE) 2011 Education/Workforce Development Award of Excellence for Canadian Hospitality for Chinese Guests. The Education/Workforce Development Award is given to a program or project that introduces new employees, demonstrates an effective training mechanism, or otherwise enhances knowledge of the industry. The HAC’s Canadian Hospitality for Chinese Guests is a result of the need to update those in the Hospitality industry with changes in the Chinese inbound market.
It is also a response to the anticipated high demand resulting from Canada’s Approved Destination Status (ADS) with the People’s Republic of China. The full document can be found here.
HAC Meets With Chair Of The All Party Non-Partisan Tourism Caucus November 3, 2011 – Ottawa – HAC President, Tony Pollard, met Wednesday with Blake Richards, Conservative MP from the Alberta Riding of Wild Rose and Chair of the all Party Non-Partisan Tourism Caucus. Topics on the table included the HAC’s support of the new Federal Tourism Strategy and the Temporary Foreign Worker Program. Mr. Pollard and Mr. Richards had a lengthy discussion on the Temporary Foreign Worker Program and how it is critical to hotel operations across Canada and especially in Alberta; the program is not consistent nationally and requires immediate government attention especially the Labour Market Opinion or LMO component. There is no reason why hiring an individual under the Program in Nova Scotia takes a few weeks while in Alberta it can take up to several months. Mr. Richards indicated that he would like the HAC to meet with the full Alberta Conservative Caucus in the near future. Aviation Day Canada October 25, 2011 – Ottawa – HAC President Tony Pollard joins TIAC, CAC, NACC and IATA for Panel Discussion on Sharpening Canada’s Competitive Edge in Travel & Tourism. « more » Green Globe and Green Key Global Launch Joint Marketing of Apple App October 24, 2011 – Los Angeles – Green Globe Certification and Green Key Global jointly announce the inclusion of Green Key certified hotels & resorts in the Green Globe App for Apple mobile devices. HAC Invited to Appear before the House of Commons Finance Committee October 18, 2011 – Travel and Tourism drive economic growth and diversity in every province and territory in Canada. Tourism contributed $29.5 billion to Canada’s GDP in 2010. In 2010 Tourism accounted for 1.6 million or 9.2 percent of all jobs in Canada only exceeded by manufacturing and retail. « more » Why Tourism Budgets Should be Increased In today’s climate of government cuts, tourism spending is one of the easier targets. Legislators at all levels are looking at ways to slash costs in order to deal with deficits. The federal government of Canada is no different as it seeks up to 10 percent cuts in programs across the country. « more » Federal Government Announces Canada's Inaugural Federal Tourism Strategy October 6, 2011 – Ottawa – Today the federal Government and the Honourable Maxime Bernier, Minister of State for Small Business and Tourism, announced Canada’s inaugural Federal Tourism Strategy. « more » Le Gouvernement Fédéral Annonce La Stratégie Fédérale Inaugurale En Matière De Tourisme Du Canada Le 6 octobre 2011 – Ottawa – Aujourd'hui, le gouvernement fédéral et l’honorable Maxime Bernier, ministre d'État à la Petite Entreprise et au Tourisme, ont annoncé la Stratégie fédérale inaugurale en matière de tourisme du Canada. « suite » The Drop Zone: Are Hotels Their Own Worst Enemy? September 2011 – When it comes to pricing, hotels might be their own worst enemy. Many hotels are quickly discovering they’ve passed too much control and inventory to online travel agencies. « more » Chip and PIN: Reinforcing Proper Procedures With the holiday season just around the corner, we want to take this opportunity to remind Chase Paymentech merchants the importance of proper chip card acceptance at the point of sale. « more » Cartes à Puce et à NIP: L’Importance des Procédures Correctes Avec l’arrivée prochaine de la période des Fêtes, nous souhaitons profiter de cette occasion pour rappeler aux commerçants de Chase Paymentech l’importance de l’acceptation correcte des cartes à puce au point de vente. « suite » 2011 Economic Impact of Canada's Lodging Sector Report According to the findings of the annual HAC Hotel Economic Impact Report, throughout all of Canada there are approximately 8,486 hotels, motels, inns and resorts. This translates into about 456,689 guest rooms. « more » Royal Roads University Introduces a Master of Arts in Tourism Management Join one of the scheduled teleconferences to hear about Royal Roads University’s Master of Arts in Tourism Management. It’s the first one in Canada, and can take your career as far as you want to go. « more » HAC President, Tony Pollard, meets with Small Business & Tourism Minister Maxime Bernier September 7, 2011 – The Hotel Association of Canada was invited by Small Business and Tourism Minister Maxime Bernier to participate in a briefing whereby the Minister indicated he is fully committed to reducing government red tape. The What Was Heard Report will be tabled in December in order that recommendations can be included in the 2012 February Federal Budget. Tony Pollard, HAC President, stated; "this is a welcome initiative clearing a path for the private sector". Harper Government takes another step towards eliminating job-killing red tape September 6, 2011 – Toronto, ON – Today, Minister of State Maxime Bernier (Small Business and Tourism), and chair of the Red Tape Reduction Commission, announced the Commission has taken another step toward cutting job-killing red tape with the release of the Commission's What Was Heard Report. « more » 2011 Grassroots Campaign September 1, 2011 – HAC’s 2011 Grassroots Campaign is picking up momentum. To date 79 meetings with Ministers and MPs have either taken place or are scheduled. Thank you to all who have been keeping us appraised of meetings and especially for requisite follow up. The feedback we have been receiving in Ottawa, including from Tourism Minister Bernier, is extremely positive. We are making a difference! Remember MPs return to Ottawa on September 19. We still have a long way to go. Please make the call to your local MP today. Visit www.hotelassociation.ca/grassroots for all the details. Stop Treating Airline Sector as a Cash Cow August 29, 2011 – A number of interesting and relevant articles were included in The Hill Times' Transportation policy briefing last week. However, little attention was paid to the air sector and the important contributing and enabling role it plays in the Canadian economy. « more » From the Desk of the President August 25, 2011 – The election of the 41st Parliament of Canada with a solid Conservative Government translates into political stability in Ottawa for the first time since 2005. As members of the Canadian lodging industry now is the ideal time for each and every one of you to reach out to your MP at the riding level and drive home the need for strong sustained funding for the Canadian Tourism Commission, a better visa process with improved access to Canada. « more » Characteristics of International Overnight Travellers August 24, 2011 – Business travel between Canada and the United States fell in both directions during the first quarter. In contrast, business travel between Canada and overseas countries rose in both directions. « more » The Hotel Association of Canada and TIAC meet with The Honourable Maxime Bernier, P.C., M.P. August 22, 2011 – Thank you for the opportunity of meeting with you in Toronto on August 19. At the outset we are delighted that you are “The Advocate for the Tourism Industry” as you so eloquently described your appointment at our meeting. « more » The Prince George Hotel’s Immigrant-Friendly Hiring Practices August 19, 2011 – The Prince George Hotel’s immigrant-friendly hiring practices have prompted the need for English language instruction which is integrated into new employee training and development. The Prince George Hotel is a medium-sized, high-end hotel located in Halifax, Nova Scotia. The Prince George Hotel aims to provide excellent customer service to its guests. In order to achieve that objective, it requires a well-trained staff with excellent communication and customer service skills. A key element of the hotel’s business strategy entails finding, hiring, and developing staff with the right skills and attitudes to deliver the service standards that it promises to its guests. However, finding the right employees has been challenging for the hotel, especially when labour shortages began to confront the Atlantic tourism industry. Shortages of housekeepers and room attendants were particularly acute as suitable candidates had other more attractive employment prospects. « more » Ontario – Are You Ready for January 1, 2012? August 3, 2011 – Toronto, ON – The first accessibility standard under the Accessibility for Ontarians with Disabilities Act (AODA) is now law that requires compliance for January 1, 2012. The Government of Ontario has been working closely with the Ontario Restaurant, Hotel & Motel Association (ORHMA) to develop tools and resources to ensure that the hospitality sector is prepared. The information on the attached document will be helpful in preparing your staff and business for the roadmap to accessibility. The links on the document provide access to Hospitality Policy Templates, and Best Practice reviews. Included is an overview of the Integrated Accessibility Regulation which is the second AODA standard to become law. This standard pertains to Transportation, Employment and Information Communications. A timeline for this standard is included by accessing the featured link in the document. The Build standard is the third and final AODA standard and it is still in development. « more » Delta Hotels and Resorts First National Hotel Chain to Commit its Portfolio to Green Key Meetings July 26, 2011 – Ottawa, ON – Delta Hotels and Resorts today became the first national hotel chain to commit its Canadian portfolio of properties to the new Green Key Meetings program developed by the Hotel Association of Canada and MPI Foundation Canada. In addition to being Green Key Certified, all 46 Delta Hotels and Resorts have now been given the Green Key Meetings Certification, which provides meeting planners an unbiased guarantee of Delta’s commitment to environmental stewardship. « more » Federal Red Tape Reduction Commission of the Government of Canada April 4, 2011 – Ottawa, ON – The Hotel Association of Canada (HAC) representing the $17.5 billion lodging industry in Canada employing more than 320,000 people and contributing $6 billion in tax revenues to the Canadian economy including $2.8 billion at the federal level is pleased to present this submission to the Federal Red Tape Reduction Commission. « more » Federal Budget 2011- From the Desk of the President March 22, 2011 – Ottawa, ON – Today Finance Minister Jim Flaherty presented the Federal Budget for the next fiscal year beginning April 1, in a politically charged environment that could see an election call by the end of the week. « more » HAC Hall of Fame Awards Luncheon Celebrates Industry Commitment March 10, 2011 – Ottawa, ON – On Monday, March 7th the Hotel Association of Canada (HAC) celebrated its seventh annual afternoon of industry achievements at the Sheraton Centre Toronto Hotel, with its Hall of Fame Awards of Excellence Program. « more »
February 16, 2011 – Ottawa – More and more Canadians are travelling by car to the United States to purchase less expensive airline tickets says data released today from the Hotel Association of Canada (HAC) 2011 Canadian Travel Intentions survey. « more » Tourism Spending in Canada has Fully Recovered January 11, 2011 – Postmedia News – Tourism spending in Canada has fully recovered from the yearlong downturn that began in the third quarter of 2008, according to the latest figures released Monday by Statistics Canada. Spending, adjusted for price changes as well as for seasonal variations, stood 2.6% higher in the third quarter of 2010 than before the decline began more than two years ago. Overall, there was an increase in spending on tourism in Canada for the fifth consecutive quarter, rising 1.5% over the previous three months. The tourism spending data include money spent by Canadians travelling within the country, and by international visitors. Domestically, Canadians spent 1.6% more than they did in the second quarter. Spending by international visitors increased 1.3% in the third quarter, following a 0.4% decline in the second quarter. Come On Down, The Price Is Right! November / December, 2010 – Ignite Magazine – Groups fed up with expensive tickets cross border for economic airfares. « more » Hoteliers Roll Out The Welcome Mat For Positive Growth In 2011 December 6, 2010 – Canadian Travel Press – “Cautiously optimistic” is how Anthony Pollard, president of the Hotel Association of Canada, describes his outlook for business in 2011. « more » TIANS Recognizes Tourism Excellence December 1, 2010 – Halifax, NS – HAC Chair, Mr. Nicholas Carson, wins the Alastair & Frances Campbell Tourism Achievement Award. « more » National Travel And Tourism Coalition Calls On Government To Enhance Competitiveness October 28, 2010 – Ottawa, ON – New whitepaper calls for fair taxation regime, level playing field with international competition. « more » Overview and Updates of Payment Card Network Mandated Chip Liability Shift October 15, 2010 – As a courtesy to our Merchants, Chase Paymentech™ is providing the following notice regarding recent industry updates. « more » Nicholas Carson Assumes Role as New Chair for Hotel Association of Canada March 31, 2010 – Ottawa, ON – The Hotel Association of Canada (HAC) announces that Nicholas Carson has assumed the role of Chair of the HAC Board of Directors. Mr. Carson’s new role is effective immediately. « more » Best Western Summit considers ‘new normal’ | Canadian Travel Press | March 29, 2010 | Bob Mowat Canada’s Lodging Sector 2009 March 9, 2010 – Ottawa, ON – This study was completed by PKF Consulting Inc. on behalf of the Hotel Association of Canada. The 2008 results are based on Operating Revenue from PKF’s Trends in the hotel industry and PKF’s hotel industry supply database. Value-added, direct & indirect government Revenues, salaries & Wages and Employment have been based on the ratio’s reflected in HAC’s Economic Impact Model completed by the Conference Board of Canada in 2001. « more » Travel Intentions Survey Reveals ‘Green‘ Trends February 25, 2010 – Ottawa, ON – For the past six years, the Hotel Association of Canada (HAC) has conducted a comprehensive survey of Canadian travel trends and intentions for the upcoming year. Unveiled during HAC’s Annual Conference and Trade Show in February, the results of this year’s survey revealed several important insights of great value with respect to a hotel’s sustainable initiatives. « more » « Français » HAC Hall of Fame Awards Luncheon Celebrates Industry Commitment February 8, 2010 – Ottawa, ON – On Thursday, February 4th, the Hotel Association of Canada (HAC) celebrated its sixth year of industry achievements at the Fairmont Royal York Hotel, Toronto, with its annual Hall of Fame Awards of Excellence Program. « more » « Français » 2010 Canadian Travel Intentions Survey February 8, 2010 – Ottawa, ON – The Hotel Association of Canada (HAC) today released data from its 2010 Canadian Travel Intentions survey indicating that expected business travel is up three per cent from last year but leisure travel is down four per cent. « more » « Français » Tourism Performance for Canada (2009) January 20, 2010 – A summary of year-end tourism statistics including inbound numbers and revenue. « more » HAC Applauds Prime Minister in Achieving ADS with China December 3, 2009 – Ottawa, ON – The Hotel Association of Canada (HAC) congratulates Prime Minister Stephen Harper on his success in achieving Approved Destination Status for Canada from China. The announcement, made today following Harper’s meeting with Premier of China Wen Jiabao, means that it will now be easier for Chinese nationals to visit Canada. « more » « Français » Military Families Honoured by Canadian Hotels June 2, 2009 – Ottawa, ON – The Hotel Association of Canada (HAC) is pleased to announce that more than 600 hotels nationwide are now participating in the Military Family Appreciation Program. Developed in 2008 in conjunction with the Department of National Defence, the Military Family Appreciation Program is a show of support by the Canadian lodging industry to Canada's Regular and Reserve Forces Members and their families. « more » Canadian Lodging Industry Embraces Environmental Initiatives April 20, 2009 – Ottawa, ON – In celebration of Earth Day the Hotel Association of Canada (HAC) congratulates all the Canadian lodging properties that have undertaken efforts to reduce the environmental impact of their operations. These properties are emerging as true industry leaders at a time when the environment remains one of the top concerns on the minds of Canadians. « more » HAC Joins the Partnership for Global Sustainable Tourism Criteria April 2, 2009 – Ottawa, ON – The Hotel Association of Canada (HAC) is pleased to announce that it has been confirmed as a network member of the United Nations backed Partnership for the Global Sustainable Tourism Criteria (GSTC Partnership). « more » Techno-Savvy Canadians are still Travelling in Canada in 2009 February 11, 2009 – Toronto, ON – The Hotel Association of Canada (HAC) today released data from its 2009 Canadian Travel Intentions survey indicating that despite the current economic crisis in Canada, 74 per cent of Canadians intend to travel in Canada either for business or leisure in 2009. « more » Les Canadiens techno-intuitifs voyagent toujours au Canada en 2009 Le 11 Février 2009 – Toronto, ON – L'association des hôtels du Canada (AHC) a aujourd'hui publié des données de son enquête canadienne de 2009 intentions de voyage indiquant que même en dépit de la crise économique courante au Canada, 74 pour cent des Canadiens ont l'intention de voyager au Canada pour affaires ou loisirs en 2009. « suite » Green Key Eco-Rating Program Partners with Meetings & Incentive Travel (M&IT) January 20, 2009 – Ottawa, ON – The Hotel Association of Canada (HAC) is pleased to announce a partnership with Meetings & Incentive Travel (M&IT) magazine that will promote the HAC’s Green Key Eco-Rating program to the meetings and events industry. « more » CITQ Conducts Quebec GK Inspections January 13, 2009 – Longueuil – The Hotel Association of Canada (HAC) and the Corporation de l'industrie touristique du Québec (CITQ) today announced that they have signed an agreement regarding the Green Key Eco-Rating Program, aimed at promoting environmentally friendly practices in the tourist accommodation industry. Under this agreement the HAC gives the CITQ the mandate to visit and certify all establishments in Quebec participating in the Green Key program. « more » Communique Cle Verte Janvier 2009 Le 13 Janvier 2009 – Longueuil – L’Association des hôtels du Canada (AHC) et la Corporation de l’industrie touristique du Québec (CITQ) ont annoncé aujourd’hui la signature d’une entente de service relative à la certification Clé verte, programme visant à encourager les bonnes pratiques écologiques dans le secteur de l’hébergement touristique. En vertu de cette entente, l’AHC confie à la CITQ le mandat de visiter et certifier tous les établissements du Québec participant au programme de certification Clé verte. « suite » HAC Green Key Milestone Release December 23, 2008 – Ottawa – The Hotel Association of Canada’s Green Key Eco-Rating Program reached a milestone today as the signing of a group of properties brought program participation to just over the 1,000 member mark. « more » HAC Clé Verte Communique Etape Importante Le 23 Décembre 2008 – Ottawa – Le Programme Eco-Evaluation Clé Verte de l'Association des hôtels du Canada a atteint une étape importante aujourd'hui en tant que signature d'un groupe de propriétés a apporté la participation du programme juste au-dessus de la marque de 1,000 membres. « suite » Green Key & RéserVert, Partners in Quebec November 26, 2008 – Ottawa/Montreal – The Hotel Association of Canada (HAC) and the Quebec Hotel Association (QHA) join their voices to encourage hoteliers to reduce their ecological footprint by using one of the two offered in Quebec, Green Key or Réservert. « more » RéserVert et Clés Vertes, Partenaires au Québec Le 26 Novembre 2008 – Montréal/Ottawa – L’Association des hôteliers du Québec (AHQ) et l’Association des hôtels du Canada (AHC) unissent leurs voix afin d’amener une majorité d’hôteliers à réduire leur empreinte écologique à l’aide de l’un des deux programmes offerts au Québec, RéserVert et Clé Verte. « suite » HAC Green Key Eco-Rating Program Recognized by AAA November 17, 2008 – Ottawa – The Hotel Association of Canada (HAC) is pleased to announce that Green Key rated hotels can now include their Key ratings in AAA/CAA travel guides. « more » Programme Eco-Evaluation Clé Verte de l’AHC Identifié par l’AAA Le 17 Novembre 2008 – Ottawa – L’association des hôtels du Canada (AHC) est heureuse d'annoncer que les hôtels évalués par Clé Verte peuvent maintenant inclure leurs évaluations principales dans les guides de voyage de l’AAA/CAA. « suite » Nominations are now open for the 2008 HAC Hall of Fame Awards and the Stephen Phillips Passion for Hospitality Bursary For more information click here Hotels Join the Election Campaign September 15, 2008 – Ottawa – In the midst of the national election campaign, Canada’s hotels are staging a campaign of their own – to tell the politicians that Canada needs new policies to support the travel sector at a time of declining demand. « more » « Français » Stop Sticking it to Us September 15, 2008 – Ottawa – The Retail Council of Canada (RCC) and a coalition of like-minded associations including the Hotel Association of Canada (HAC) launched “www.StopStickingItToUs.ca”, a national campaign against Big Credit Card companies and the banks that issue their cards that have been imposing skyrocketing hidden credit card fees on all Canadians. The campaign targets the more than $4.5 billion dollars worth of hidden credit card fees paid by Canadians each year. « more » « Français » Federal Government Announces Release of 2009 Accommodation Request for Standing Offer July 24, 2008 – Ottawa – Public Works and Government Services Canada (PWGSC) has released the 2009 Accommodation Request for Standing Offer (RFSO) for the Government of Canada employees on July 21, 2008. Properties must submit their offers no later than September 17, 2008 at 2:00 pm in order to have their offer considered for the 2009 Accommodation Directory. There is only one bidding period for the 2009 Directory and fax submission are no longer accepted, therefore please ensure you complete and submit your offer prior to the bid closing date. « more » Military Family Appreciation Program Embraced by Canadian Hotels July 2, 2008 – Ottawa – The HAC Military Family Appreciation Program has been launched by the Hotel Association of Canada. In conjunction with the Department of National Defence, the program is designed to support Canada’s Regular and Reserve Forces members and their families by allowing hotels to show their support by offering a reduced room rate to members of the military and their immediate families. « more » Canadian Lodging Industry Takes Environment To Heart April 20, 2007 – Ottawa – In celebration of Earth Day the Hotel Association of Canada (HAC) congratulates all those Canadian lodging properties that have undertaken efforts to reduce the environmental impact of their operations. These properties are emerging as true industry leaders at a time when the environment is one of the top concerns on the minds of Canadians.” « more » Federal Budget Great News for Hotels & Tourism March 19, 2007 – Ottawa – The Hotel Association of Canada has congratulated Finance Minister Jim Flaherty and Stephen Harper’s New Conservative Government for their recognition of the importance of hotels in the new federal budget. “We applaud Minister Flaherty for maintaining the convention and tour component of the GST/HST Visitor Rebate Program,” stated Tony Pollard, President of the HAC adding “The Minister has always told us that he greatly values the economic development contribution of hotels across Canada. He listened to us. He has met this commitment. « more » HAC Calls for End to Crippling Airport Tax February 12, 2007 – Ottawa – The Hotel Association of Canada (HAC) today added its voice to the Greater Toronto Airports Authority's "Coalition for a Fair Deal" by formally calling on the Federal Government to immediately and substantially reduce the airport rent it charges to the Greater Toronto Airport Authority. « more »2007 Canadian Travel Intentions Survey
February 20, 2007 - Toronto -- The Hotel Association of Canada (HAC) today released new market research data demonstrating that in 2007 11% more Canadians intend to travel in Canada than 2006, continuing a steady increase over the past few years (57% of Canadians said they would travel in Canada in 2005, 67% in 2006 and 78% in 2007.)
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