COVID-19: FAQ Download

We are pleased to share the Hotel Association of Canada’s FAQ: Taking Care of Employees & Guests.

 

Key Areas Covered:

• Guests
  What if a guest has COVID-19
  Can staff question a guest if they have COVID-19
  How should we address guests who want to self-quarantine

 

• Staff
  What if an employee has COVID-19?
  What if an employee requests to wear a face mask?

 

• Cancellations
  What sort of policy should I implement?

 

• Lobby/Common Areas
  What can I do to decrease risk of infection in lobby and other common areas?
  General Awareness & Prevention Tips

 

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